Tuesday, August 23, 2005

You didn't call bank

My bank needs to spend less time on their marketing and name recognition and more time at being a good bank. We hates it.

Most recent annoyance: After getting a new ATM card in the mail, I was about to cut up the old one when I noticed it still had three years until in expired. And then I remembered I had just gotten the old one in March. Fearing some manner of fraud, I took it to the bank and found a manager who told me it was policy to send out new cards when the bank has changed it's logo.

I've gotten 3 new ATM cards in 4 years because this dumb bank has changed it's logo.

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